Cash Vouchers are the vouchers gifted to you by CoinEx official. If you have a Cash Voucher, it means that you can receive and withdraw the corresponding cash bonus when your Spot or Futures accumulative trading volume reaches the requirement of this voucher. The cash bonus will be directly allocated to your Spot account, available for trading, transfer, or withdrawal.
How to claim and use Cash Voucher?
1. You will receive a pop-up window after getting a Cash Voucher from CoinEx. You can either claim the voucher or open a mystery box for the Cash bonus.
2. After logging in to your account on the CoinEx official website (https://www.coinex.com), click [Voucher Center] in the drop-down menu under [Account].
3. After entering [Voucher Center], click [Claim], and the voucher is ready for use.
4. Please pay attention to the validity period of your voucher, applicable markets (Spot/Futures), and usages.
5. Each Cash Voucher has a specific range of use and trading volume requirement (The trading volume statistics exclude stablecoin markets such as USDT/USDC, BUSD/USDT, etc.). To unlock the voucher, you need to fulfill the specific requirement within the validity period. Otherwise, the voucher will become invalid. Please refer to Cash Voucher rules for more details.
Cash Voucher FAQ
Q1: How to claim Cash Voucher?
A1: Go to [Account] - [Voucher Center] for details, and manually claim it within the validity. Please download the latest App.
Q2: When can I claim Cash Voucher?
A2: Cash Vouchers are the vouchers randomly gifted to you by CoinEx officials, and you will be notified by email, in-site message, etc after getting the voucher or mystery box.
Q3: Is there any restriction for using Cash Vouchers?
A3: The Cash Vouchers are applicable to Spot or Futures transactions. For details, please refer to the rules for the use.
Q4: Is there any time limit for using Cash Vouchers?
A4: The validity period of Cash Voucher varies according to the specific issuance scenarios. Please use the coupons as soon as possible after claiming. The voucher or reward will expire after validity.
Q5: Why didn't I receive any reward after meeting the trading requirement?
A5: There is a certain delay in the statistics, please check later. If the reward has not been allocated for a long time, please contact us and submit a ticket.