Purpose of Protection Period
To protect our users' rights and interests, CoinEx has introduced a system upgrade protection period after the system maintenance ends. This period acts as a buffer to prevent unfavorable trading outcomes in situations where users are unable to cancel orders during maintenance, or face delays in canceling orders after the service resumes.
Duration of Protection Period
The duration of the protection period varies depending on the specific situation, but typically lasts for 10-30 minutes. You can check the estimated end time of the period in the notification bar on the trading page.
Trading Rules During the Protection Period
1. The index price will fluctuate as usual.
2. Users can ONLY place Maker Only limit orders. Market orders and stop orders are NOT supported.
3. Users can cancel orders and adjust (add or reduce) the margin.
4. Stop orders set before the maintenance, as well as system orders like TP/SL orders and liquidation orders, will NOT be activated during the protection period. However, once the protection period ends, these orders will be triggered as intended.
5. Tasks that were not fully executed before system maintenance, such as pending liquidation, will not continue during the protection period. Instead, they will resume after the protection period ends.
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