What is Referral Reward?
When your friend registers a CoinEx account via your referral link or code and completes a transaction, you can get a certain percentage of their trading fee as a referral reward. The more trades your friends make, the more referral reward you can earn.
How to invite friends to get referral rewards?
In just 4 steps, you can invite friends to get a referral reward:
Step 1: Visit CoinEx official website (https://www.coinex.com), log in to your account, and select [Referral Rewards] under [Account] in the top-right corner.
Step 2: Click [Generate link] and set a kickback ratio, a referral code will be created automatically after you generate the referral link.
Step 3: Send your referral link or code to your friends, or generate an exclusive referral poster and share it to social media platforms, then guide your friends to register on CoinEx via your referral link or referral code.
Step 4: When your friends deposit cryptos to CoinEx and start crypto trading, you can get a certain percentage of their trading fee as a referral reward.
For details, you can check [Referral History], [Reward History], and [Promotion Analysis] on the [Referral Rewards] page.
Why did I invite a friend but not receive a referral reward?
1. Only users who register on CoinEx with your referral link or code can be your referred users. If users did not fill in any referral code during registration but you are their first red packet sender (before registration), you can also count as their referrer.
2. The friends you invited only completed the registration, but haven't started trading yet.
3. CoinEx does not allow any user to refer themselves through multiple accounts. Once verified, all rewards will be canceled, including the transaction rebate from the referee account.
4. The effective period of the referral reward begins at the time when the referee creates the account, there will be no referral reward for this referee after 12 months.
5. For referees, when using Cashback Voucher, if their executed orders are consistent with the applicable market of the voucher, neither the referrer nor the referee will receive the cashback of these transactions.
6. For referees, when their transactions are executed in AMM markets, these trading fees will be deducted from AMM revenues, and the remaining will be calculated for cashback.
If the above explanations didn't help, please submit a ticket to contact us. CoinEx will allocate the reward to your account after confirming the issue.