What is the Benefit of ID Verification?

ID Verification can give you a higher 24-hour withdrawal quota, but you can still use other CoinEx functions without ID verification.

How to Complete ID Verification? 

1. Visit CoinEx official website (https://www.coinex.com), log in to your account, and select [Identity Verification] from the dropdown menu under the [Avatar] icon in the top-right corner.

2. Please read the [Attention] notes carefully, check the "I promise" box, and click [I'm ready for Identity Verification].

3. Fill in the [Basic Information] correctly and click [Next].

4. Upload the front side and back side of your ID document.

(Note: Please submit the first page of your passport if you choose to upload [Passport].)

5. You will be directed to different pages based on the country and ID document you selected.

(1) Face Recognition 

• Center your face in the frame and follow the on-screen instructions. 

(2) Handholding statement and ID document 

•  Upload a photo of you holding both the ID document (front side) and the statement, then click [Submit]
• Please write down the current date and the word "CoinEx" in English on the statement paper.

6. After completing the above steps, the result will be sent to your Email in 1-3 working days. 

Reminder:

1. ONLY JPG, JPEG, and PNG files are supported.

2. Maximum photo size is 5M.

3. Fax copies and photocopies will not be accepted.

4. DO NOT photoshop or modify your photos.

5. Make sure the photo is not blurry, cropped, or blocked by other objects.

6. The photos should have no watermarks.

7. Use ID document within validity.

8. The photo should show your full frontal face with clear facial features.

9. Please ensure that the photo contains only the individual being verified.

10. Please make sure that the word “CoinEx” and the current date are written in English on the statement.