1. Go to CoinEx websitewww.coinex.com, sign in to your account, and click [Account] in the dropdown menu of the top right corner.
2. Click [Basic].
3. Click [Personal].
4. Fill in the coorect [Basic info].
5. Choose one of the available ID types, enter the correct [ID number], upload the [Front of ID document] and [Back of ID document].
6. Upload a [Photo of handhold statement]. Note: The statement should include “date of submission” and “CoinEx”.
7. Check the box of [I promise to be the legimate owner of these ID documents.] and then click [Submit].
8. Following the procedures above, you will need to patiently wait for 3-7 business days. We will notify you of the result of ID verification through email and SMS, please don’t forget to check it. Reminder: 1. The supported formats of the uploaded photo: Jpeg, Png. 2. The maximum size of the uploaded file is 5M 3. The photo cannot be a fax file or photocopy 4. The photo cannot be photoshoped and no editing of the ID information 5. The photo cannot be blurry and it needs to be clear, complete and fully revealed 6. Make sure no watermark is on the uploaed photo 7. Make sure the uploaded document is still valid 8. Make sure only yourself appears in the photo and your face is completely shown. 9. Please make sure the content of the statement contains “CoinEx” and “Date of Submission”