Method 1: Online contact
Method 2: Submit a ticket
1. Go to CoinEx website www.coinex.com and click [Help] at the top.
2. On the page of [Help], you can click [Submit Request].
3. On the page of [Submit Request], fill in the blanks of [Registered Email in CoinEx] and [Subject], select the issue type, describe your issue and add a file if necessary, then click [Submit]. We will respond to your request as soon as we receive it.
Reminder: To deal with your Ticket in efficient and accurate, we would suggest you try your best to describe your issue, and provide as many “screenshots/evidences” as possible.
Method 3: Telegram contact
Please join in CoinEx official group at, https://t.me/CoinExOfficialENG