Compliance Disclosure

This Compliance Disclosure should be read in conjunction with the CoinEx Terms of Service and CoinEx Privacy Policy. Please ensure you fully understand the risks involved and the related compliance matters before you trade on CoinEx.


On the premise of abiding by the relevant laws and regulations of Samoa, we aim to provide professional, secure, and reliable digital asset trading and asset management services in our best effort for cryptocurrency enthusiasts and customers around the world. We strive to promote legal, transparent business activities and maintain a strong reputation among our customers, regulators, and the digital asset industry.


We are a global digital asset trading platform or marketplace, where traders come as buyers and sellers (commonly referred to as market-makers and market-takers). For clarity, buyers and sellers trade with each other, not with CoinEx. Our services are available through, associated application program interfaces and/or mobile applications.

Disclosure: Trading is risky. The risk of loss in trading or holding digital assets can be substantial. You should therefore carefully consider whether trading is suitable for you in light of your financial condition.


Digital assets are not money nor fiat currency. Digital assets are NOT backed by any government or central bank. We may at times have opinions on the different regulatory approaches taken by various government bodies; however, at all times, we will fully abide by the rules and regulations of the respective countries we operate in. We regularly communicate with regulators and the industry on the best approach to regulating digital asset businesses. In addition, CoinEx does not accept certain customers. To maintain our reputation and ensure a strong compliance market, if you are from a country or region that clearly prohibits digital asset trading or in the relevant sanctioned country list, you are prohibited from using any services on our platform.

We cooperate with governments and comply with applicable regulations. As good corporate citizens, we may be asked for information from law enforcement authorities and will assist if permissible by law as law enforcement conduct investigations to pursue and thwart illicit activity. What this also means is that our platform is intended for law-abiding customers. We welcome the opportunity to earn your business, and in return, we require that you act legally and properly on our platform.

This Disclosure in its entirety is a contract concluded under the laws of the Independent State of Samoa, and relevant laws of the Independent State of Samoa shall apply to its establishment, interpretation, content and enforcement; Any claims or actions arising out of or relating to the services agreed in this Disclosure shall be governed and interpreted and enforced in accordance with the laws of the Independent State of Samoa; If customers of our platform violate the relevant Samoan laws due to violation of the provisions of this Disclosure, as a service provider, we have the obligation to improve the rules and services of our platform, but we do not have the motivation and facts to violate the relevant Samoan laws and will not bear any joint liability for the actions of customers.


We have designed Program to reasonably prevent money laundering and terrorist financing through a risk-based, multi-layer control system.

A stringent customer identification program, including verifying the identity of our customers, whether individuals or entities. In addition to obtaining identification documents, we obtain for non-natural persons their entities’ beneficial owners/natural persons consistent.

This Program also involves continuous monitoring for suspicious activity. If we suspect or have reason to suspect suspicious activities have occurred, we will file suspicious activities reports to local regulators. A suspicious transaction is often inconsistent with a customer’s known and legitimate business, or personal activities.

Anyone who logs in to our platform in any way or uses our services directly or indirectly shall be deemed to be voluntarily bound by the provisions of our platform.


Trading in digital assets is considered high risk. Digital assets are NOT backed by any government or central bank. The risk of loss in trading or holding digital assets can be substantial. You should carefully consider whether interacting, holding or trading digital assets is suitable for you in light of your financial condition.


Our Platform has the final interpretation of this Disclosure within the scope permitted by law. If there is any conflict between this Disclosure and any other agreements you may reach with CoinEx, the relevant Samoan laws and regulations shall prevail.