Why Can’t I Receive SMS Verification Code

Reasons why you fail to receive SMS code:

1. You did not click "Send Code".

2. The mobile network jams or it is out of signal.

3. The instability and incompatibility in multi-national SMS carriers.

4. SMS storage is full.

5. SMS blocking is working on your phone.

Recommended solutions:

1. Try again in 5 minutes.

2. Make sure the phone signal is working well. If not, please move to a place where you can receive a good signal with your phone.

3. Switch the phone mode to Airplane Mode, reboot your phone and then switch off Airplane Mode.

4. Clear the mobile storage or SMS storage.

5. Turn off the function of the blacklist or other functions that block SMS.

6. Reset mobile, learn more about how to reset mobile.

7. Bind Google Authenticator, replace SMS code with GA code instead. More information about how to bind GA.

Please submit a ticket if none of the provided solutions above can solve your problem.