What Should I Do if I Deposit Less Than the Minimum Amount

What is the minimum requirement for each deposit?

The minimum deposit requirement for each crypto is different, and any deposit under the minimum amount will NOT be credited, regardless of the coin type. Meanwhile, the minimum deposit requirement for each crypto will be adjusted automatically based on the congestion of the network and market value. Please refer to the deposit page  or Fees Standard to confirm the Minimum Amount per Deposit before making a deposit.

 

What should I do if I deposit less than the minimum amount?

If your deposit fails to meet the minimum amount requirement and cannot be credited, please make an additional deposit exceeding the minimum deposit limit to the same address. This will ensure that both deposits are accurately credited to your account.

For instance, if you deposited 0.0005 BTC without realizing that the minimum deposit amount is 0.001 BTC, your deposit won't be credited. In this case, you simply need to make one more deposit of 0.001 BTC to the same address. Subsequently, the total assets of 0.0005 BTC and 0.001 BTC will be credited to your account automatically.

 

 

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