How to Check and Manage Login Status & History

What is the login status?

The login status refers to the login record after registration.  Records within 30 days will be automatically saved if you log in to your account successfully. When the session stays alive, two-step authentication is not required. Therefore, it's faster to enter the account.

 

How to manage login status?

1. Visit CoinEx official website (https://www.coinex.com), log in to your account, and click [Account Settings] from the menu of [Account] in the top-right corner.

mceclip6.png

 

2. On the page of [Account Settings], you can check the login status and login history in detail. To ensure account security, an alert email with login time, IP, and location will be pushed automatically if your account is accessed from a new device or IP.

ENG_log-in_status_.png

 

Reminder:

1. If you receive the alert email of unknown login, please click [Log out] to remove the suspicious device immediately.
Alternatively, you can click [Disable Account] to terminate account login, withdrawal, and transaction functions temporarily, so as to prevent others from entering your account and causing assets loss.

2. In case of unauthorized login attempts, please change your login password in time, or submit a ticket to contact CoinEx customer service for further assistance.