How to Buy Cryptos via MoonPay

Support Team
Updated

What should I do before using MoonPay on CoinEx?

1. Register your CoinEx account and bind 2FA (Two-factor Authentication)

You need to register a CoinEx account and bind 2FA before using MoonPay. Please check out the step-by-step guide here:

How to Register and Log In to Your CoinEx Account

How to Bind 2FA (Two-factor Authentication) 

2. Complete ID verification

You need to register your MoonPay account and complete ID verification before using MoonPay. Please check out the step-by-step guide here: How can I verify my identity?

 

MoonPay Support

If you've encountered any issues when using MoonPay, please refer to the FAQ or submit a ticket for further assistance. 

 

How to Buy Cryptos via MoonPay?

1. Visit CoinEx official website (https://www.coinex.com), log in to your account and click [Fiat] at the top navigation bar. 

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2. Click [Buy], select the crypto and fiat currency, then choose MoonPay and click the [Buy] button. (Take USDT as an example)

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3. Enter the amount to buy or the amount of the crypto to get on the order page, and click [Confirm Purchase] after double-checking.

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4. Read the reminder and click [Got it and visit now].

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5. Enter the Email you register with MoonPay, and click [Continue].

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6. Enter the verification code sent to your Email address, and click [Continue].

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7. Enter card details and click [Continue].

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8. Double-check the order details, enter the card security code, confirm the [Term of Use], and click [Buy Now].
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9. After completing the order, you can check the order details.

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10. After the purchase is successful, you can return to CoinEx and check [Deposit Records].

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Notes:

1. Reference Price displayed on CoinEx is an estimated number. The final price is subject to the price quoted by MoonPay. 

2. After the order is completed, you can check the order status on MoonPay

3. If you’ve encountered any issues during the process, please contact MoonPay customer support for further assistance.

Disclaimer: The content provided on this website is for informational purposes only and does not constitute investment advice. The information provided is not intended to be a substitute for professional financial advice, consultation, or recommendations. Users are encouraged to consult with a qualified financial advisor before making any investment decisions. The website owners and authors do not assume any liability for any loss or damage that may result from reliance on the information provided. All investments carry risk, and past performance is not indicative of future results.