"Notification on Unrecognized Log-in" serves as a security measure for your account. In order to protect your account security, CoinEx will send you an email when you log in on a new device, in a new location, or from a new IP address.
Please double-check whether the log-in IP address and location in the [Notification on Unrecognized Log-in] email is yours:
- If yes, please ignore the email.
- If no, please reset your password or disable your account, and submit a ticket immediately to avoid unnecessary asset loss.
- After changing your password or unfreezing your account, please change your security tools.
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