Why Did I Receive Unknown Login Notification

Unknown Sign-in Notification is a safeguard measure for account security. In order to protect your account security, CoinEx will send you an [Unknown Sign-in Notification] email when you sign in on a new device, in a new location, or from a new IP address.

Please double check whether the sign-in IP address and location in the [Unknown Sign-in Notification] email is yours:
If yes, please ignore the email.
If no, please reset the log-in password or disable your account  and submit a ticket immediately to avoid unnecessary asset loss.