How to Complete ID Verification

What is the Benefit of ID Verification?

ID Verification can give you a higher 24-hour withdrawal quota, but you can still use other CoinEx functions without ID verification.


Account Without ID Verification Account With ID Verification

24H Withdrawal Quota: 10,000 USD

30D Withdrawal Quota: 50,000 USD

24H Withdrawal Quota: 1,000,000 USD
Spot & Margin Trading Available Available
Futures Account Available Available
Financial Account Available Available
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How to Complete ID Verification? 

1. Visit CoinEx official website (, log in to your account, and select [Settings] under [Account] in the top-right corner.


2. Click [Personal] under [ID Verification] on the page of [Settings].


3. Read the [Attention] notes carefully,  tick the "I Promise" checkbox, and click [I'm all set for ID Verification].


4. Fill in [Basic Info] correctly, and click [Next]. 


5. Upload the front side and back side of your ID document.

(Note: Please submit the first page of your passport if you choose to upload [Passport].)


6. You will be directed to different pages based on the country and ID document you selected.

(1) Face Recognition 

  • Center your face in the frame and follow the on-screen instructions. 


(2) Handholding statement and ID document 

  •  Upload a photo of you holding both the ID document (front side) and the statement, then click [Submit]
  • Please write down the current date and the word "CoinEx" in English on the statement paper.


7. After completing the above steps, the result will be sent to your Email in 1-3 working days. 



1. ONLY JPG, JPEG, and PNG files are supported.

2. Maximum photo size is 5M.

3. Fax copies and photocopies will not be accepted.

4. DO NOT photoshop or modify your photos.

5. Make sure the photo is not blurry, cropped, or blocked by other objects.

6. The photos should have no watermarks.

7. Use ID document within validity.

8. The photo should show your full frontal face with clear facial features.

9. Please ensure that the photo contains only the individual being verified.

10. Please make sure that the word “CoinEx” and the current date are written in English on the statement.