Security matters when it's comes to cryptocurrency. CoinEx is dedicated to providing a safe, convenient and stable cryptocurrency services for users across the globe. While we're doing infrastructure building, your awareness of security protection is also required to prevent potential security risks.
Here are some of the tips you could use to enhance your account security:
Use a secure and unique email address.
Email address is crucial to your CoinEx account. Use a secure and unique email address will greatly reduce the risk of collision attack caused by the leakage of email information from other websites. In addition, please be sure to keep all the email address and related information ONLY to yourself and check the email security settings regularly.
Set a high-security password and change it regularly.
Set a separate, random password for your CoinEx account and change it regularly. For password management, you can use the specific Password Manager Application to keep them organized, such as LastPass or KeepPass.
2FA (2 Factor Authentication), is a secure password verification method that requires a secondary verification code in addition to login password or any other security related modifications. CoinEx currently provides SMS verification and Google Authenticator, please be sure to enable 2FA to add an extra protection for your account.
Do not click unknown links or download suspicious email attachments.
In most cases, malware will steal account information through malicious links or attachments. Please be careful and double-check if there's any links or attachments sent to your email from unknown sources. Before clicking, be sure that it comes from CoinEx official.
Upgrade protection measures of your devices.
Enable password or biometric verification for your devices to avoid information leakage caused by device lost. Install anti-virus softwares for your devices and always keep in mind that do not download any software from unknown sources. In addition, avoid using public network.
Keep your account information strictly confidential and do not disclose it to anyone.
Keep your account information ONLY to yourself and don't share with anyone. CoinEx staff will NEVER ask for passwords, verification codes or other confidential account-related information. You'll find latest info about CoinEx on the official announcement and you may report any suspicious situations by submitting a ticket.