1. Visit CoinEx official website (https://www.coinex.com), log in to your account, and select [Withdraw] under [Assets] in the top-right corner.
2. Fill in withdrawal details (take USDT-TRC20 as an example)
(1) Select token [USDT];
(2) Click [Normal Transfer];
(3) Select Network [TRC20];
(4) Enter “Withdrawal Address”;
(5) Fill in “Receive Amount” (Deduction=Receive Amount+Withdrawal Fees);
(6) Double-check the withdrawal details and click [Withdraw].
Notes: CoinEx has a minimum withdrawal limit, and the arrival time depends on the number of confirmations required by the receiving platform. Please read the reminder on the right side of the withdrawal page carefully.
3. Select an appropriate Two-Factor Authentication (2FA) method (e.g. SMS / TOTP / Passkey) for verification. Then click [Confirm].
Notes:
(1) If the current 2FA tool is unavailable, click [Switch verification tool] to use an alternative method to verify.
(2) If all of your other 2FA security tools are unavailable, please reset your security tools. Once one of the tools is reset, you can proceed withdrawing.
4. After 2FA is verified, you will receive a system email with the subject of "【CoinEx】Withdrawal Confirmation". If you fail to receive the confirmation email, please click [Resend Email] on the "Withdrawal Detail" page. If the withdrawal details are wrong, click the [Cancel] button.
5. Confirm the withdrawal amount and withdrawal address in the email, then click [Reconfirm].
Notes:
(1) For security purposes, the withdrawal confirmation link is valid for ONLY 30 minutes. If you did not perform this action, please change your password or submit a ticket.
(2) If you do not confirm the withdrawal in the confirmation email within 24 hours, your withdrawal request will be canceled automatically and the assets won’t be deducted from your account.
6. After double-checking the withdrawal details, click [Approve] to submit the withdrawal request.
7. Once the withdrawal is sent, you will receive a system email with the subject of "【CoinEx】Notification on Approved Withdrawal Request".
8. You can visit the [Withdrawal Records] page for more details after the withdrawal is sent.
Notes:
1. If you want to withdraw cryptos to another CoinEx account, it is recommended to use [Inter-User Transfer] with 0 fees.
2. Network crowdedness, withdrawal speed, withdrawal fees, number of confirmations required, and other factors may vary on different networks. When submitting a withdrawal request, please confirm that the network you select on CoinEx is the SAME as that you select on the receiving platform. Otherwise, your funds could be lost and may not be retrievable.
3. To avoid asset loss, please confirm if the label (Memo, Tag, etc.) is required by the recipient before submitting Label Coin withdrawal request.
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