Account Set-up
- CoinEx Registration & Login Guide (Web)
- CoinEx Registration & Login Guide (App)
- How to Bind Mobile Number (Web)
- How to Bind TOTP Authenticator (Web)
- How to Bind Passkey (Web)
- How to Bind Mobile Number (App)
ID Verification
- Why Identity Verification Failed
- How to Verify My Residential Address on CoinEx
- How to Complete Primary ID Verification (Web)
- How to Complete Primary ID Verification (App)
- How to Complete Advanced Verification (Web)
- How to Complete Advanced ID Verification (App)
Two-Factor Authentication
- What Is Two-Factor Authentication (2FA)
- What to Do If I Can’t Receive Email Verification Codes
- What to Do If I Can’t Receive SMS Verification Codes
- How to Set Up Two-Factor Authentication (2FA) on CoinEx
- How to Reset Login Password (Web)
- How to Reset / Change Email (Web)
Security Settings
- How to Whitelist Emails from CoinEx
- How to Set and Manage Trading Password
- How to Set and Manage Withdrawal Password
- How to Set Up Anti-Phishing Code
- How to Set Up Withdrawal Multi-Approval
- How to Freeze My Account
Account Features
- Introduction to Asset Overview Page (Web)
- Introduction to Asset Overview Page (App)
- Introduction to Preferences Settings Page (Web)
- Introduction to Preferences Settings Page (App)
- How to Export Tax Data
- How to Get Better Trading Fees