Account Features

• How to Get Fee Discount
• Introduction to CoinEx Account Level
• Introduction to Referral Reward Rules
• Introduction to Asset Overview Page
• How to Export Tax Data

Account Settings

• Introduction to Preferences Settings Page
• Use CET as Trading Fees
• How to Switch Language and Pricing Currency
• How to View Order History and Asset History
• How to Check and Manage My Messages
• How to Use Dark Mode

See all 9 articles

Security Settings

• How to Unfreeze Account
• How to Reset Login Password
• How to Reset/Change Mobile Number
• How to Reset/Change TOTP
• How to Reset/Change Email
• How to Complete ID Verification

See all 14 articles

FAQ

• What's 2FA (Two-factor Authentication) and What Is It Used For
• Why Can’t I Receive SMS Verification Code
• Why Can’t I Receive Email Verification Code
• How to Whitelist Emails from CoinEx
• Why Did I Receive Notification on Unrecognized Log-in