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CoinEx Help Center

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Account & Security

ID Verification

  • How to Complete ID Verification
  • How to Complete Enterprise Verification
  • How to Complete Advanced Verification

Two-Factor Authentication

  • How to Receive SMS Code via WhatsApp
  • What's 2FA (Two-Factor Authentication) and What Is It Used For
  • How to Reset Login Password
  • Why Can’t I Receive SMS Verification Code
  • How to use Telegram to receive SMS verification code?
  • How to Reset/Change Mobile Number
See all 12 articles

Security Settings

  • How to Set and Manage Trading Password
  • How to Set and Manage Withdrawal Password
  • What's Anti-Phishing Code and How to Set it Up
  • What's Withdrawal Multi-Approval and How to Set it Up
  • How to Bind / Unbind Google Account
  • Why Did I Receive Notification on Unrecognized Log-in
See all 10 articles

Account Features

  • FAQ about API
  • Introduction to CoinEx Account Level
  • How to Get Fee Discount
  • Introduction to Asset Overview Page
  • Introduction to Preferences Settings Page
  • Use CET as Trading Fees
See all 14 articles
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